About

If you have been active in the North American utility IT/automation markets over the last 30+ years, chances are that you have subscribed to a publication, read a research report, or attended an industry event that was developed, launched, or managed by Mike Smith. After 3+ decades in the utility smart grid, analytics, information services and media business, Mike is returning to his roots with the relaunch of KLN Group, a consultancy he ran from 1999 – 2005 prior to being recruited to launch Sierra Energy Group, the research and analysis division of Energy Central, the pre-cursor to the Utility Analytics Institute.

The utility industry, and the digital side of the industry in particular, has undergone a massive evolution over the last 15 years. This continues today and is arguably accelerating. For solution providers and professional services firm working in this space the competitive landscape is crowded; successfully engaging with customers can be very complex. KLN Group services include customer continuity programs, new business development programs, turnkey research programs, a variety of custom services to meet niche requirements.